Last Updated: 17 November 2025

1. Introduction

This Privacy Policy explains how Food Tech Gurus collects, uses, stores, and protects personal information when users access our Moodle learning platform (Moodle). Food Tech Gurus complies with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).

2. Information We Collect

2.1 User Information

  • Full name
  • Email address
  • Course and training enrolments
  • Assignment submissions and uploaded files
  • Quiz and assessment results
  • Forum posts, messages, and activity logs

2.2 Staff & Trainer Information

  • Name
  • Email address
  • Course creation and management activity
  • Assessment and feedback provided to learners

2.3 Technical Information

  • Login records and timestamps
  • IP addresses
  • Browser and device type
  • Usage analytics and navigation activity

3. Why We Collect This Information

  • Provide online training and course content
  • Process assessments and track learner progress
  • Support communication between learners and trainers
  • Maintain secure access to Moodle
  • Improve learning delivery and reporting
  • Meet compliance and audit requirements

4. Where Your Data Is Stored

All Moodle data is hosted securely in Sydney, Australia in a data centre operated by Vultr. No Moodle data is stored outside Australia. Backups remain within Australia.

5. How We Protect Your Information

  • Encrypted data transmission (HTTPS/SSL)
  • Secure Australian-based servers
  • Password-protected accounts
  • Role-based access controls
  • Regular security updates and patches
  • Monitoring and access logs

6. Who Has Access to Your Information

  • Food Tech Gurus trainers and admin staff
  • IT and Moodle support technicians
  • Regulatory authorities if required by law

7. Data Retention

Data is retained only as long as required for training delivery, assessment, auditing, and compliance. Data may be archived or securely deleted when no longer needed.

8. Your Rights

You may request to:

  • Access your personal information stored in Moodle
  • Request correction of inaccurate information
  • Ask how your data is collected, used, or stored
  • Submit privacy concerns to Food Tech Gurus

9. Cookies

Moodle uses essential cookies to enable login, session security, and basic site functionality. No advertising or third-party marketing cookies are used.

10. Updates

Food Tech Gurus may update this Privacy Policy periodically. The latest version will always be available on our Moodle site.

11. Contact Us

Food Tech Gurus Privacy Officer
E-mail: contact@foodtechgurus.com.au